Customer Support

Our “Unison Collection” packs are collections of state of the art, current, and style specific presets and/or samples created by our professional sound designers. We spend as much time as required to make sure that each sound is of the highest quality and value.

Once the payment has been successfully made you will be able to download the products you have purchased by going to the download section in the “Account Overview”. If you have any issues feel free to contact [email protected].

We accept payment securely through all major credit cards and Paypal.

Click the "Forgot your password?" button upon attempting to log in. Proceed to enter email adress associated with your account and you will be emailed instructions.

Visit the “Account Overview” page. Click on “Account Details”. You will see the field to change your email address under “Contact Info”.

Visit the “Account Overview” page. Click on “Account Details”. You will see the fields to change your password under “Password Change”.

The promo code is to be applied upon checkout. Once you have filled your cart, you can enter your code into the boxed titled “Promo code” and click “Apply”. The price will then be automatically adjusted.

Please select the button labelled “Unsubscribe” found at the bottom of any newsletter email.